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FAQ

You can order our SQUEGG products here and Amazon

You can order from 1 up to X per SQUEGG

We ship to US, Canada, South Africa and most of the countries in Europe. If you do not see you shipping country in the list, reach out to us at hello@mysquegg.com

We have two product listings live on this site – one for Coral, one for Mint

Shipping is FREE for all US addresses. Shipping rates apply to Germany, France and UK.

 

We offer a 45-day money back guarantee and 1 year limited warranty on your order

The SQUEGG companion app is the tool you use to evaluate your grip, monitor your progress and to improve it with interactive activities.

You can download the app from the App Store or from Google Play. Simply search for “SQUEGG” to find it.

On your phone, turn on Bluetooth. Open up the app. Squeeze the SQUEGG to pair following the on-screen instructions. The SQUEGG will gently vibrate when successfully paired.

Minor troubleshooting steps:
– Make sure your mobile’s bluetooth function is switched on
– Check if app is updated to the newest version
– Charge your SQUEGG as it might be lacking battery charge. Upon connecting it to the charger, squeeze the SQUEGG ball for 3 seconds and wait for it to vibrate
– While charging, if your battery is not showing charge, squeeze the SQUEGG for 3 seconds and wait for it to vibrate
– Everytime you open the app, squeeze your SQUEGG for 3 seconds and wait for it to vibrate, or check if the Bluetooth symbol on the upper right side of the app no longer has the rotating arrows around it

If none of the above works, please reach out to hello@mys quegg.com and provide the following details:
Built: iOS or Android
Application version:
Phone name:

If none of the above works, please reach out to hello@mys quegg.com and provide the following details:
Built: iOS or Android
Application version:
Phone name:

If possible, share a video for the team to deep dive on the issue.

SQUEGG ships with a charger included in the box.
1. Plug the USB-end of your power cable to a power supply with a USB port
2. Connect the other end of your power cable, the jack plug, to your SQUEGG’s charging port which is located on the side of your SQUEGG, marked “DC”
3. To check if charging is successful, squeeze your SQUEGG for 3 seconds and wait for it to vibrate.

Battery charging time is 2 hours. One full charge will give you 160 days standby time and 80 continuous working hours.

It takes less than 2 hours to fully charge and once fully charged the battery should last for 80 hours.

The phone holder is there to make your life easier when using the SQUEGG app. Stick the base to the back of your phone, then push up the holder and slide your finger through. This will enable you to hold your phone securely in one hand and SQUEGG with the other. When playing games in the app, tilt your phone in landscape mode and use the holder as a kickstand – now you can use your hands alternatively to squeeze the SQUEGG.

The SQUEGG has a silicone outer layer, protecting the high-tech sensors inside. For this reason, grime will have a hard time attaching to it. Should it get dirty, however, you can simply wipe it with a damp cloth.

Pretty much! We don’t advise you do any deep-sea diving with it, but in the experiments* we performed it seemed to like being splashed with water, soda, coffee and beer equally.

It is a squeeze ball and is shaped like an egg. Hence we call it Squ-Egg

Add Squegg, the Smart Grip Trainer to your daily routine

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